Basingstoke, England
ZAAPTO is a UK software studio working on business workflow automation: the internal tooling and the system to system handoffs that sit between the software a company has already bought. Registered in England, company number 16938315. Currently taking on new engagements.
The company was incorporated on 1 January 2026. There is no published work to point at yet, so this site publishes method, limits and statutory facts instead.
A process nobody has measured cannot safely be replaced.
Areas of practice
None of the following is a product. Each is a description of what an engagement consists of, so that a reader can tell before writing an email whether ZAAPTO is the right place to send it.
Moving records, statuses and documents between the tools a business already pays for, so that the same fact is not typed in twice. The work is usually a handoff: an order becomes a job, a signed document becomes a status change, a finance export stops being a monthly afternoon.
Built against the interfaces the existing software actually publishes, in accounts the client owns.
Small, purpose built applications for a process that currently lives in a spreadsheet, a shared inbox or somebody's head. The point is not to replace a department's software. It is to give one recurring job a place to live that survives the person who invented it.
Making a manual process visible before automating it. Counting the steps, recording where the work waits, and writing down what is actually done rather than what the procedure says is done.
This is often the whole engagement. A measured process sometimes turns out not to be worth automating, and saying so is a legitimate outcome of the work.
It is also the only honest starting point for the two areas above.
How an engagement runs
A paid, fixed price discovery of one process, delivered as a written specification. The specification is owned outright by the client and can be taken to any other developer without asking ZAAPTO for permission or paying anything further.
If the discovery concludes that the process should not be automated, the specification says that, and the engagement can end there.
Implementation against that specification, in the client's own accounts and on the client's own infrastructure. Changes to the specification during the build are priced and agreed before they are made, in writing, rather than absorbed quietly.
Source code, credentials and documentation transferred to the client, with a working session for whoever will maintain it. Handover is a scheduled event with a date, not a promise to send things on later.
A defined support window, its length and its scope agreed in writing before work starts. When the window ends it ends, and the client is not left holding something only ZAAPTO can touch.
Technical approach
Commitments below are things a client can check on the first day of an engagement rather than claims about work already done.
Work is built in the client's own accounts, on the client's own subscriptions, using the interfaces the client's existing software already publishes. There is no ZAAPTO platform in the middle, no runtime that has to keep being paid for, and no account that only ZAAPTO can log in to.
Where a piece of work needs a scheduler, a queue or a small database, it uses the ordinary managed services a business of that size can administer, chosen so that the running cost is visible on a bill the client already receives.
Access is requested per system, named, and scoped to what the work needs. Credentials are issued by the client, held in the client's own secret storage, and revoked by the client at the end of the engagement without needing anything from ZAAPTO. Where a system supports a service account with limited permissions, that is used in preference to a person's login.
Source code in a repository the client owns. A written description of every scheduled job and every automatic handoff, including what it does when it fails. Instructions for turning each piece off. The specification written during scope, updated to match what was actually built.
ZAAPTO LTD does not hold ISO 27001 certification, a SOC 2 report or Cyber Essentials certification, and will not represent otherwise. Nothing on this site is an attestation by a third party. The statements above are commitments about how work is arranged, and a client is entitled to hold ZAAPTO to them in the engagement contract, which is where commitments of this kind belong.
A specification describes a process as it was found. Businesses change, and software a company buys changes underneath it. Aftercare exists because of that, and its boundary is written down at the start so that neither side is guessing later.
Scope and limits
Published in full, because a company with no public record can still be judged on where it draws its lines.
Staffing
Not undertaken. ZAAPTO does not place a developer into a client's team by the day, the week or the month. Engagements are scoped pieces of work with a written specification and an end.
Licence reselling
Not undertaken. Third party software is bought by the client, in the client's name, on the client's card. ZAAPTO takes no commission, margin or referral fee on anything a client is advised to buy.
Undescribed processes
Declined. If nobody in the business can describe the process end to end, the work that is needed first is instrumentation, not automation. That is a conversation ZAAPTO is glad to have, but it is a different piece of work and it is priced as one.
Proprietary platform
Never built. There is no ZAAPTO runtime, hub or connector layer that a client would need to keep paying for in order to keep their own automation running.
Data migration under pressure
Not accepted as a first engagement. A one way, deadline driven migration of a live system is not a good first piece of work between two parties who have not worked together, and ZAAPTO will say so rather than take it.
Regulated advice
Out of scope. ZAAPTO builds software. It does not give legal, tax, accounting, medical or financial advice, and automating a process does not make ZAAPTO responsible for whether the process itself is compliant.
These limits are not a negotiating position. If a request falls outside them, the honest answer is a referral or a no, and it will be given quickly.
Company record
Checkable at Companies House. A reader who checks should find exactly this and nothing more, and finding no discrepancy is the point of printing it.
Registered name
ZAAPTO LTD
Company number
16938315
Registered office
4 Wix Road, Basingstoke, England, RG24 9ZF
Incorporated
1 January 2026
Jurisdiction
Registered in England and Wales. A private company limited by shares.
SIC code
62012, business and domestic software development
Contact
Tell us what happens, who does it, and how often. We will tell you whether it is worth automating, including when the answer is that it is not.
There is no contact form on this site. Email reaches a monitored address and is answered by the person who would do the work. We aim to reply within three working days.